How committed are we to serving our customers, staff, and communities here in Singapore? These industry awards and certifications stand as testament to our fervent passion to serve you.
Service Staff & Service Excellence Award
All of us here at Giant value service excellence, putting our hearts and minds into making sure every customer feels at home and is cared for. With such dedication, Giant has already been awarded the Service Staff and Service Excellence award.
The Excellent Service Award (EXSA) is a national award that recognises individuals who have delivered outstanding service. It seeks to develop service models for staff to emulate, create service champions, professionalise services, and raise the prestige of a career in services.
The award is open to all levels of staff within an organisation, with nominees needing to meet a set criteria in order to be shortlisted. There are three categories, namely Silver, Gold and Star Award.
In 2014, Giant had two winners in the Silver category. One of our staff was also finalist for the Singapore Retail Association’s Young Executive of the Year Award