TERMS AND CONDITIONS

  1. General
    1. In these Terms and Conditions the following expressions shall have the following meanings:
      • "Customer" shall mean you and all other persons who purchase the products under your Login.
      • "Intellectual Property" shall mean all intellectual property rights of whatsoever nature, including (without limitation) patents, designs, present and future trademark or copyright, whether or not registered or registrable by any means, and the rights to file an application for registration thereof.
      • "Product/Products" shall mean any and all the products feature on this Website.
      • "Giant” shall mean Cold Storage Singapore (1983) Pte Ltd who is the seller of the products by this Website. "This Website” shall mean this Internet site (including its social media channels and/or platforms) or catalogues owned by Giant and the medium by which Products are offered for sale and/or services (such as social media contest / promotion) offered by Giant to the Customer. Any reference to gender in these Terms and Conditions shall include all genders.

    2. These terms and conditions shall prevail over any other document purporting to have a contractual effect including any Giant store policy.

    3. Any and all comments, posts or content posted or submitted or published on this Website (including its social media channels and/or platforms) by Customer or any visitor or user (“User Generated Contents” are subject to the following terms:
      a) Giant shall be entitled to use, make or reproduce, disclose, distribute, create derivative works of such User Generated Contents, for any purposes whatsoever, without restriction and without any compensation to you. Giant is not and shall not be subjected to any obligations or confidentiality regarding the content, except where required by law. Giant is under no obligation to use or post any User Generated Contents.
      b) All User Generated Contents, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom such content originates. You will be solely and entirely responsible for any and all User Generated Contents that you upload, post, share or otherwise display. Under no circumstances will Giant be liable in any way for User Generated Contents including, but not limited to, liability for any errors or omissions in any User Generated Contents or for any loss or damage of any kind whatsoever and howsoever incurred as a result of the use of and/or reliance on any User Generated Contents.
      c) Giant reserves the right to remove any User Generated Contents that is not relevant and/or which Giant in its own discretion deems inappropriate.

  2. Price
    1. Giant shall make every effort to ensure that the prices, details and sizes of products detailed by this Website are correct but Giant reserves the right to vary the price and other details of the Products without notice.

  3. Exclusion List for Promotions
    1. This exclusion list applies to all Giant promotional and loyalty activities including but not limited to the following benefits / rebates / discounts / promotions: Senior Citizen discounts, purchase with purchase, gift with purchase and any other discounts, offers, vouchers & coupons.

    2. Consequently, expenditure on these products / services cannot be used to accumulate minimum spend, where minimum spend is a prerequisite to enjoy a given promotion, or be included for the purpose of any benefits / rebates / discounts / promotions which may be on offer. For the avoidance of doubt, Giant shall have the right to amend this exclusion list as and when it deems fit without any further notice.”

    3. Exclusion list consists of the following products / services:
      • Tobacco and cigarettes
      • Newspapers and magazines
      • Infant milk powder
      • Phone cards
      • Dairy Farm gift vouchers
      • TIM booth (lottery)
      • Purchases from concessionaires

  4. Warranties
    1. To the extent permitted by law, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the Products supplied, are expressly excluded.

    2. No agent or representative of Giant is authorized to make any warranties, representations or statements regarding the Products and Giant shall not in any way be bound by any such unauthorized warranties, representations or statements.

  5. Liabilities
    1. The liability of Giant whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of Giant's obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products.

    2. Giant shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall Giant be liable for any damage or loss caused by the Customer's servants, agents, buyers or other persons whatsoever.

    3. The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that Giant assumes no obligation or liability for any advice or information given with the Products and Giant shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at the Customer's risk.

  6. Intellectual Property
    1. All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to this Website shall at all times remain the property of Giant.

    2. Giant and other parties own the trade marks, logos and service marks displayed on this site/catalogue and/or in connection with the Products and Customers and on-line visitors are prohibited from using the same without the written permission of Giant or such other parties.

  7. Force Majeure
    1. If the performance by Giant or any of its obligations under these Terms & Conditions is prevented by any "force majeure" event (which shall include any fire, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the government of Singapore or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Giant), Giant shall be excused from such performance to the extent it is so prevented.

  8. Applicable Law
    1. These Terms and Conditions shall be governed by the laws of Singapore and the Customer and Giant agree to submit to the jurisdiction of the Singapore courts.

  9. Confidentiality
    1. Giant reserves the right to amend these Terms and Conditions in its sole discretion. Giant may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any information and Giant shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.
    2. Personal data held by Giant relating to its Customers or to visitors to this site will be kept confidential. Giant may however, use and/or provide such personal data to third parties including but not limited to Giant’s associated companies or trusted contractors/agents or other network operators for the purposes in connection with and/or arising out of the provision of Giant’s Products and/or services, or for such other services as may be consented by you. All such third parties are prohibited from using Customer's personal data except as stated herein these Terms & Conditions and they are required to maintain the confidentiality of such personal data. For the avoidance of doubt, the foregoing shall be in addition to the terms of this website’s Privacy Policy.

    3. Any questions, comments, suggestions or information other than personal data sent or posted to this site, or any part of this site by visitors will be deemed voluntarily provided to Giant on a non-confidential and non-proprietary basis. Giant reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products and services or to meet Customer’s needs.

    4. Giant will disclose Customer's personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:-a. Comply with legal process served on Giant;b. Protect and defend the rights or property of Giant; andc. Act under exigent circumstances in the interest of Customer,visitors of the Website, Giant, or the public.

  10. Safety of Personal Data
    1. All reasonable efforts are made by Giant to ensure that any personal data held by Giant and this Website is stored in a secure and safe place and no unauthorised access will be made by Giant to Customer's computer or browser.

  11. Links
    1. This Website may contain links to other external sites and pages. By activating or clicking such a link, for example by clicking on an advertisement, the Customer leaves Giant’s Website and access to such other external site or page at the Customer’s own risk. Giant has no control over such external site or page disclaims all responsibility and liability

  12. Content
    1. All reasonable efforts are made to ensure that the information provided on this Website is correct and up-to-date. However, Giant disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the Website. Giant takes no responsibility and assumes no liability for the content of the Website or for anything posted on or linked from or to it, including without limitation any allegations of or actual mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint.

  13. Security Policy
    1. Giant had established an information security policy for the prevention and detection of unauthorized access or misuse of information with the following methods:a. Firewalls facilityb. Customers information and private transaction data are protected using 128-bit Secure Socket Layer (SSL) encryption. SSL encryption is an Internet security protocol used by Internet browsers to transmit sensitive information.c. We test our systems periodically to ensure there are no possible breaches of our security and that our customers’ security and confidential policy information is not compromised in any way.d. Should you encounter any virus outbreak, security breaches or received unsolicited mail, please call our Customer Service Hotline: (65)6891 8100 or write to the following address:
      Attn: IT Security Officer
      Tampines North Drive 2
      #03-01Singapore 528765

TERMS AND CONDITIONS

  1. General
    1. In these Terms and Conditions the following expressions shall have the following meanings:
      • "Customer" shall mean you and all other persons who purchase the products under your Login.
      • "Intellectual Property" shall mean all intellectual property rights of whatsoever nature, including (without limitation) patents, designs, present and future trademark or copyright, whether or not registered or registrable by any means, and the right to file an application for registration thereof.
      • "Product/Products" shall mean any and all the products feature on  this Website.
      • "Giant” shall mean Cold Storage Singapore (1983) Pte Ltd who is the seller of the products by this Website.f. "This Website” shall mean this Internet site (including its social media channels and/or platforms) or catalogues owned by Giant and the medium by which Products are offered for sale and/or services (such as social media contest / promotion) offered by Giant to the Customer. Any reference to gender in these Terms and Conditions shall include all genders.

    2. These terms and conditions shall prevail over any other document purporting to have a contractual effect including any Giant store policy.

    3. Any and all comments, posts or content posted or submitted or published on this Website (including its social media channels and/or platforms) by Customer or any visitor or user (“User Generated Contents” are subject to the following terms:
      a) Giant shall be entitled to use, make or reproduce, disclose, distribute, create derivative works of such User Generated Contents, for any purposes whatsoever, without restriction and without any compensation to you. Giant is not and shall not be subjected to any obligations or confidentiality regarding the content, except where required by law. Giant is under no obligation to use or post any User Generated Contents.
      b) All User Generated Contents, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom such content originates. You will be solely and entirely responsible for any and all User Generated Contents that you upload, post, share or otherwise display. Under no circumstances will Giant be liable in any way for User Generated Contents including, but not limited to, liability for any errors or omissions in any User Generated Contents or for any loss or damage of any kind whatsoever and howsoever incurred as a result of the use of and/or reliance on any User Generated Contents.
      c) Giant reserves the right to remove any User Generated Contents that is not relevant and/or which Giant in its own discretion deems inappropriate.

  2. Price
    1. Giant shall make every effort to ensure that the prices, details and sizes of Products detailed by this Website are correct but Giant reserves the right to vary the price and other details of the Products without notice.

  3. Exclusion List for Promotions
    1. This exclusion list applies to all Giant promotional and loyalty activities including but not limited to the following benefits / rebates / discounts / promotions: Senior Citizen discounts, purchase with purchase, gift with purchase and any other discounts, offers, vouchers & coupons.

    2. Consequently, expenditure on these products / services cannot be used to accumulate minimum spend, where minimum spend is a prerequisite to enjoy a given promotion, or be included for the purpose of any benefits / rebates / discounts / promotions which may be on offer. For the avoidance of doubt, Giant shall have the right to amend this exclusion list as and when it deems fit without any further notice.”

    3. Exclusion list consists of the following products / services:
      • Tobacco and cigarettes
      • Newspapers and magazines
      • Infant milk powder
      • Phone cards
      • Dairy Farm gift vouchers
      • TIM booth (lottery)
      • Purchases from concessionaires

  4. Warranties
    1. To the extent permitted by law, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the Products supplied, are expressly excluded.

    2. No agent or representative of Giant is authorized to make any warranties, representations or statements regarding the Products and Giant shall not in any way be bound by any such unauthorized warranties, representations or statements.

  5. Liabilities
    1. The liability of Giant whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of Giant's obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products.

    2. Giant shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall Giant be liable for any damage or loss caused by the Customer's servants, agents, buyers or other persons whatsoever.

    3. The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that Giant assumes no obligation or liability for any advice or information given with the Products and Giant shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at the Customer's risk.

  6. Intellectual Property
    1. All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to this Website shall at all times remain the property of Giant.

    2. Giant and other parties own the trade marks, logos and service marks displayed on this site/catalogue and/or in connection with the Products and Customers and on-line visitors are prohibited from using the same without the written permission of Giant or such other parties.

  7. Force Majeure
    1. If the performance by Giant or any of its obligations under these Terms & Conditions is prevented by any "force majeure" event (which shall include any fire, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the government of Singapore or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Giant), Giant shall be excused from such performance to the extent it is so prevented.

  8. Applicable Law
    1. These Terms and Conditions shall be governed by the laws of Singapore and the Customer and Giant agree to submit to the jurisdiction of the Singapore courts.

  9. Confidentiality
    1. Giant reserves the right to amend these Terms and Conditions in its sole discretion. Giant may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any information and Giant shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.
    2. Personal data held by Giant relating to its Customers or to visitors to this site will be kept confidential. Giant may however, use and/or provide such personal data to third parties including but not limited to Giant’s associated companies or trusted contractors/agents or other network operators for the purposes in connection with and/or arising out of the provision of Giant’s Products and/or services, or for such other services as may be consented by you. All such third parties are prohibited from using Customer's personal data except as stated herein these Terms & Conditions and they are required to maintain the confidentiality of such personal data. For the avoidance of doubt, the foregoing shall be in addition to the terms of this website’s Privacy Policy.

    3. Any questions, comments, suggestions or information other than personal data sent or posted to this site, or any part of this site by Online Customers and visitors will be deemed voluntarily provided to Giant on a non-confidential and non-proprietary basis. Giant reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products andservices or to meet Customer’s needs.

    4. Giant will disclose Customer's personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:-a. Comply with legal process served on Giant;b. Protect and defend the rights or property of Giant; andc. Act under exigent circumstances in the interest of Customer,visitors of the Website, Giant, or the public.

  10. Safety of Personal Data
    1. All reasonable efforts are made by Giant to ensure that any personal data held by Giant and this Website is stored in a secure and safe place and no unauthorised access will be made by Giant to Customer's computer or browser.

  11. Links
    1. This Website may contain links to other external sites and pages. By activating or clicking such a link, for example by clicking on an advertisement, the Customer leaves Giant’s Website and access to such other external site or page at the Customer’s own risk. Giant has no control over such external site or page disclaims all responsibility and liability

  12. Content
    1. All reasonable efforts are made to ensure that the information provided on this Website is correct and up-to-date. However, Giant disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the Website. Giant takes no responsibility and assumes no liability for the content of the Website or for anything posted on or linked from or to it, including without limitation any allegations of or actual mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint. (See also without limitation the capitalized words in Clause 22 below)

  13. Security Policy
    1. Giant had established an information security policy for the prevention and detection of unauthorized access or misuse of information with the following methods:a. Firewalls facilityb. Customers information and private transaction data are protected using 128-bit Secure Socket Layer (SSL) encryption. SSL encryption is an Internet security protocol used by Internet browsers to transmit sensitive information.c. We test our systems periodically to ensure there are no possible breaches of our security and that our customers’ security and confidential policy information is not compromised in any way.d. Should you encounter any virus outbreak, security breaches or received unsolicited mail, please call our Customer Service Hotline: (65)6891 8100 or write to the following address:
      Attn: IT Security Officer
      Tampines North Drive 2
      #03-01Singapore 528765